Terms of use

1. GENERAL INFORMATION

These terms and conditions govern the use of the website nuviva.bg, NUVIVA HEALTH CARE, owned by Medical Centre MedIns – Sveti Gerasim Kefaloniyski EOOD, registered with the Registry Agency, Commercial Register and Register of Non-Profit Legal Entities under UIC 207026238, with its registered office and address of management at 155 Cherni Vrah Blvd, Krastova Vada, Lozenets district, Sofia 1407, represented by Galina Georgieva Zhlebinkova (the “Medical Centre”).

The website provides information about the Medical Centre’s activities, services and contact details, and enables online enquiries, appointment booking and access to useful health information.

1. ACCEPTANCE OF THE TERMS

By accessing and using the website, the user, regardless of their capacity and purpose, confirms that they have read, understood and accept these Terms and Conditions.

If the user does not agree with any of the terms, they should stop using the website.

III. INFORMATION PROVIDED

The information published on the website is for information purposes only and does not replace a consultation with a doctor and/or medical specialist.

The Medical Centre is not liable for actions taken on the basis of the published information without prior medical consultation.

1. SERVICES

The website may offer:

• Online enquiries and booking of appointments for an examination or consultation with a doctor and/or medical specialist;
• Information about one-off and subscription services, how to use them, and other activities of the Medical Centre;
• Payment methods;
• Sending feedback;
• Newsletter subscription;

To use certain features, the user may be asked to provide personal data, which is processed in accordance with the Medical Centre’s Privacy Policy.

1. PERSONAL DATA

The Medical Centre processes users’ personal data in accordance with Regulation (EU) 2016/679 (GDPR), the Personal Data Protection Act and its internal rules.

Detailed information on the purposes, duration and methods of processing is available in our Privacy Policy.

1. LIABILITY

The Medical Centre makes every effort to keep the information current and accurate, but does not guarantee uninterrupted access or the absence of errors or viruses.

The Medical Centre is not liable for:

• Temporarily restricted access to the website, for whatever reason;
• Damage arising from the use of, or inability to use, the website;
• The content of external websites reached through hyperlinks, or any damage that may result from following such links;

VII. COPYRIGHT

All texts, images, logos, graphics and other materials on the website are the property of the Medical Centre or of third parties who have granted rights of use.

Users may not copy, distribute or use copyrighted content from the website without the written consent of the Medical Centre.

VIII. CHANGES TO THESE TERMS

The Medical Centre reserves the right to amend these Terms and Conditions at any time by publishing the current version on this page.
Changes take effect from the date of publication.

1. APPLICABLE LAW

Any matters not covered here are governed by the laws of the Republic of Bulgaria.

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All disputes are resolved by mutual agreement or, failing that, by the competent Bulgarian court.

Date: 25.09.2026

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